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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When registering, you are asked to enter all of the following information: name, email address, address, phone number, company information, location of company, etc. Other details may be required in order to help us further satisfy your needs. We also collect IP addresses and system information, for the bettering of your experience and security. We reserve the right of creating a private system for our company or partner(s), which may contain the model, packaging, logo, design, and other details of a product purchased by a client, however, we do this only after receiving permission.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, or enter information on our site. For existing clients, we ask for permission before uploading any personal information on the website.

How do we use your information?

We may use the information we collect from you as you use our website features in, but not limited to, the following ways:

  • to carry out your purchase

  • to personalize user’s experience and to allow us to deliver the type of content and product offerings most fitted for each user

  • to improve our website

  • to further meet the needs of users

  • to administer a contest, promotion, survey, etc.

  • to quickly process your transactions

  • to send periodic emails regarding your orders or other products and services

Any information posted by any user in our community can be used for reasons such as promotions, recommendations, etc.

We reserve the right to introduce personal information to our agents from other countries, in order to facilitate the purchase in the benefit of the customer and to improve your experiences with us.

We collect your email address in order to, but not only:

  • Send information, respond to inquiries, and/or other requests or questions.

  • Process orders and to send information and updates pertaining to orders.

  • We may also send you additional information related to your product and/or service.

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

We agree to the following:

  • NOT use false, or misleading, subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third party email marketing services for compliance, if one is used.

  • Allow users to unsubscribe by using the link at the bottom of each email.

  • Allow users to visit our site anonymously.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We use a variety of security measures when a user places an order, enters, submits, or accesses their information, to maintain the safety of these personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through the Web browser (if allowed) that enables the recognition of your browser, the capture and remembering of certain information.

We use cookies to help us remember and process the items in your shopping carts, to understand your preferences based on previous or current site activities, which helps us provide you with improved services. We also use cookies to compile aggregate data about site traffic and interaction, so that we can offer you better experiences and tools in the future and protect your account from unauthorized logins.

We may also use trusted third party services that track these information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or to turn off all cookies through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you block all cookies, some features may be disabled. This will result in the inability of using some of our services and the lessen of efficiency; however, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer, to outside parties your personally identifiable information, unless a notice is sent in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate and complies with the law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies, therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle do not track signals?

We do not track signals and do not track, plant cookies, or use advertising when a ‘Do Not Track’ (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. We do not specifically market to children under 13. Anyone under the age of 18 will not be allowed to register on our website.

We will take the following responsive action, if a data breach occurs:

We will notify the users via email or phone call, also via a site notification. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes on our Privacy Policy Page.

Users are able to change their personal information by calling us or by logging in to their account settings.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Hangzhou WayGather EC Limited

19 floor of Yitian Square, Dongxin Road No.290,Hangzhou City

Zhejiang Province of China